Privacy Policy

Last updated on 07-05-2024 17:16:32

This privacy policy ("Policy") explains how TVNET INDIA ("we", "us", "our") collects, uses, handles, and processes the data you provide us in connection with using our products or services. By using our website or availing goods or services offered by us, you agree to the terms and conditions of this Policy and consent to our use, storage, disclosure, and transfer of your information or data as described in this Policy.

We are committed to ensuring your privacy is protected in accordance with applicable laws and regulations. We urge you to read this Policy to familiarize yourself with how your data is being handled by us. TVNET INDIA may change this Policy periodically, and we urge you to check this page for the latest version to keep yourself updated.

What Data is Being Collected

We may collect the following information from you:

• Name
• Contact information, including address and email address
• Demographic information, preferences, or interests
• Personal Data or other information relevant/required for providing goods or services to you

The meaning of Personal Data will be as defined under relevant Indian laws. Notwithstanding anything under this Policy, as required under applicable Indian laws, we will not store any credit card, debit card, or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.

What We Do with the Data We Gather

We require this data to provide you with the goods or services offered by us, including but not limited to the following purposes:

• Internal record keeping.
• Improving our products or services.
• Providing updates regarding our products or services, including any special offers.
• Communicating information to you.
• Internal training and quality assurance purposes.

Who Do We Share Your Data With

We may share your information or data with:

• Third parties, including our service providers, to facilitate the provision of goods or services to you, carry out your requests, respond to your queries, fulfill your orders, or for other operational and business reasons.
• Our group companies (to the extent relevant).
• Our auditors or advisors to the extent required by them for performing their services.
• Governmental bodies, regulatory authorities, or law enforcement authorities pursuant to our legal obligations or compliance requirements.

How We Use Cookies

We use "cookies" to collect information and to better understand customer behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third-party service providers have their own privacy policies addressing how they use such information.

Your Rights Relating to Your Data

Right to Review: You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). We will not be responsible for the authenticity of the data or information provided by you.

Withdrawal of Your Consent: You can choose not to provide your data, at any time while availing our goods or services, or otherwise withdraw your consent provided to us earlier, in writing to our email ID: info@12fail.com. If you choose not to provide or later withdraw your consent, we may not be able to provide you our services or goods. These rights are subject to our compliance with applicable laws.

How Long Will We Retain Your Information or Data?

We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data Security

We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

Queries/Grievance Officer

For any queries, questions, or grievances about this Policy, please contact us using the contact information provided on this website.

Contact Information

TVNET INDIA
Email: info@12fail.com

Compliance Checklist for Privacy Policies

This Policy is available on our website and within our app to ensure compliance with Google Play's requirements and to keep our users informed about their privacy.

• Be linked on your app’s store listing page in Play Console and within the app itself.
• Hold reference to the entity (TVNET INDIA) named in the app’s Google Play listing or the app.
• Include a clear labeling as a privacy policy.
• Include a privacy point of contact or a mechanism to submit inquiries.
• Be readable in a standard browser without any plug-ins or special handlers (no PDFs).
• Be available on an active, publicly accessible, and non-geofenced URL.
• Be non-editable.
• Comprehensively disclose how your app accesses, collects, uses, and shares user data. This must include:
• Disclosing the types of personal and sensitive user data your app accesses, collects, uses, and shares; and any parties with which any personal or sensitive user data is shared.
• Secure data handling procedures for personal and sensitive user data.
• Developer’s data retention and deletion policy.